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Claims & Insurance

Umpire

An umpire is the neutral third party chosen when you and the insurer each pick an appraiser and those two cannot agree. The umpire decides the disputed amount with them, and because the choice is usually made by the two appraisers or a court, agree on who picks and who pays before you start.

Full guide: roof claim denied supplement appeal guide

Common questions

What does "Umpire" mean in Xactimate estimating?

An umpire is the neutral third party chosen when you and the insurer each pick an appraiser and those two cannot agree. The umpire decides the disputed amount with them, and because the choice is usually made by the two appraisers or a court, agree on who picks and who pays before you start.

Where does "Umpire" show up in a claim?

The term matters on estimates and scopes across the insurance restoration workflow, see the full guide for where it fits.

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