AI Disclosure

AI models power several parts of the Service:

• PDF-to-ESX Conversion: AI-assisted extraction reads scope-of-loss PDFs and identifies the line items; SEL codes are matched and validated as checks before export, and the output is structured as a .esx file. (A scope XML export skips the reading step entirely: structured data is parsed deterministically, with no AI involved.)
• AI Copilot: Natural-language supplement building, the Copilot proposes line items, codes, and units for your review.
• Photo-Scope: Computer vision classifies damage in jobsite photos and suggests scope line items with confidence scores.
• Denial Response Generator: Drafts IRC-referenced rebuttal letters for denied or reduced line items.
• Code Requirements: Auto-adds jurisdiction-based code, OSHA, carrier, and manufacturer-warranty line items.

AI models are probabilistic. They can misread handwriting or tables, hallucinate or swap codes, misapply prices, drop line items, or produce output that looks confident but is wrong. The Service includes automated checks to catch common errors, but no automated check catches everything.

You are solely responsible for verifying every piece of output before it is used, submitted, or relied upon. At minimum, review:

• Every line item, description, quantity, unit of measure, and SEL code.
• Every price, unit price, line total, overhead & profit treatment, and the grand total.
• Anything the AI added that you did not expect (auto-added code items, suggested supplements, denial arguments).
• That the file imports cleanly into your own copy of Xactimate, in your own environment, before submission.

No automated guard replaces your review, and ESXPress does not have a human reviewer checking each output before it reaches you. The final review, every line item, price, and total, is yours.

ESXPress is an estimation assist tool, not an adjusting, legal, or professional service. Nothing on this page or in the Service makes ESXPress your public adjuster, attorney, or representative. See our Terms of Service for the full legal terms.

We make no warranty that AI-generated output is accurate, complete, or free of errors, and we do not guarantee that any output file will import successfully into Xactimate, XactAnalysis, or any other third-party software. Import behavior depends on the version, configuration, licensing, and regional settings of the third-party software you use, all outside our control. Our liability is limited as described in the Terms of Service.

When you use AI features, the relevant document content is transmitted to third-party AI providers solely to generate output for your account. ESXPress does not use your documents to train AI models, and we do not sell or share your documents for third-party model training. See our Privacy Policy for retention, deletion, and processing details.

If you have questions about how AI is used, or about what you must review before submission, contact us at hello@esxpress.org or call (918) 9-PDF-ESX.