Claims & Insurance
Supplement Request
The written request for work or money the first estimate left out, backed by photos, measurements, and the supporting line items. Supplements are normal on roof claims, and carriers expect them when a scope was written from the ground. Send clear evidence per item instead of a running list of complaints.
Full guide: insurance supplement guide for roofers
Common questions
What does "Supplement Request" mean in Xactimate estimating?
The written request for work or money the first estimate left out, backed by photos, measurements, and the supporting line items. Supplements are normal on roof claims, and carriers expect them when a scope was written from the ground. Send clear evidence per item instead of a running list of complaints.
Where does "Supplement Request" show up in a claim?
The term matters on estimates and scopes across the insurance restoration workflow, see the full guide for where it fits.
Put this to work
ESXPress converts carrier scope PDFs into import-ready Xactimate ESX files, line items mapped to their real code, priced for import.
Start free, 5 conversions, no card →Related: send a supplement request