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Estimating & Workflow

Supplement

A follow-up request to the carrier for items the original estimate missed, code requirements, additional damage, or corrected quantities.

On a real claim

A supplement is a follow-up request to the carrier for items the original estimate missed: code requirements, additional damage, or corrected quantities. On a claim it is how a contractor recovers what the first scope left out, and it is stronger when it cites evidence. What goes wrong: a contractor files one giant supplement late, or sends several small ones, and either loses leverage or slows the file. Check that each supplement item is documented and tied to a reason.

Full guide: insurance supplement guide for roofers

Common questions

What does "Supplement" mean in Xactimate estimating?

A follow-up request to the carrier for items the original estimate missed, code requirements, additional damage, or corrected quantities.

Where does "Supplement" show up in a claim?

The term matters on estimates and scopes across the insurance restoration workflow, see the full guide for where it fits.

Put this to work

ESXPress converts carrier scope PDFs into import-ready Xactimate ESX files, line items mapped to their real code, priced for import.

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Related: file a supplement