Claims & Insurance
Mediation
A meeting where a neutral third person helps the policyholder and the insurer settle a disputed claim without going to court. The mediator does not decide anything - if the two sides still disagree, the claim can move on to appraisal or a lawsuit; many policies require mediation or appraisal before a suit is filed.
Full guide: insurance supplement guide for roofers
Common questions
What does "Mediation" mean in Xactimate estimating?
A meeting where a neutral third person helps the policyholder and the insurer settle a disputed claim without going to court. The mediator does not decide anything - if the two sides still disagree, the claim can move on to appraisal or a lawsuit; many policies require mediation or appraisal before a suit is filed.
Where does "Mediation" show up in a claim?
The term matters on estimates and scopes across the insurance restoration workflow, see the full guide for where it fits.
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