Estimating & Workflow
Claims process
The sequence a claim follows from report to payment: intake, assignment, inspection, estimation, coverage decision, repair, and close. Each step has its own documents and timing, and the contractor's estimate arrives in the middle of it. Understanding the process keeps the right information moving to the right step.
Common questions
What does "Claims process" mean in Xactimate estimating?
The sequence a claim follows from report to payment: intake, assignment, inspection, estimation, coverage decision, repair, and close. Each step has its own documents and timing, and the contractor's estimate arrives in the middle of it. Understanding the process keeps the right information moving to the right step.
Where does "Claims process" show up in a claim?
The term matters on estimates and scopes across the insurance restoration workflow. Browse the glossary for related terms.
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