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Estimating & Workflow

Claims examiner

The office-side insurance employee who handles the paperwork of a claim while the field adjuster inspects. The examiner reviews the estimate, applies the coverage terms, and coordinates payment. On many claims the examiner and the field adjuster work as a pair and share the same documentation.

Common questions

What does "Claims examiner" mean in Xactimate estimating?

The office-side insurance employee who handles the paperwork of a claim while the field adjuster inspects. The examiner reviews the estimate, applies the coverage terms, and coordinates payment. On many claims the examiner and the field adjuster work as a pair and share the same documentation.

Where does "Claims examiner" show up in a claim?

The term matters on estimates and scopes across the insurance restoration workflow. Browse the glossary for related terms.

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