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Estimating & Workflow

Claim severity

A measure of how large or costly a loss is, judged from the amount of damage and the resulting repair work. A small localized repair is lower severity than a full-system replacement. Severity usually affects how a claim is staffed and how much documentation the carrier asks for.

Common questions

What does "Claim severity" mean in Xactimate estimating?

A measure of how large or costly a loss is, judged from the amount of damage and the resulting repair work. A small localized repair is lower severity than a full-system replacement. Severity usually affects how a claim is staffed and how much documentation the carrier asks for.

Where does "Claim severity" show up in a claim?

The term matters on estimates and scopes across the insurance restoration workflow. Browse the glossary for related terms.

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