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Estimating & Workflow

Claim documentation

The photographs, estimate, invoices, and correspondence that support a claim as it moves. It tells the damage story from the loss date through the finished repair, and the adjuster uses it to approve the scope and price. Documenting at each step makes the final claim file complete and easy to review.

Common questions

What does "Claim documentation" mean in Xactimate estimating?

The photographs, estimate, invoices, and correspondence that support a claim as it moves. It tells the damage story from the loss date through the finished repair, and the adjuster uses it to approve the scope and price. Documenting at each step makes the final claim file complete and easy to review.

Where does "Claim documentation" show up in a claim?

The term matters on estimates and scopes across the insurance restoration workflow. Browse the glossary for related terms.

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