Estimating & Workflow
Carrier response time
How quickly an insurer reacts after a claim is filed, by assigning the adjuster, scheduling the inspection, and making the first coverage decision. Response differs by carrier and by the size and urgency of the loss. Delays matter because they can let secondary damage develop while the property sits open.
Common questions
What does "Carrier response time" mean in Xactimate estimating?
How quickly an insurer reacts after a claim is filed, by assigning the adjuster, scheduling the inspection, and making the first coverage decision. Response differs by carrier and by the size and urgency of the loss. Delays matter because they can let secondary damage develop while the property sits open.
Where does "Carrier response time" show up in a claim?
The term matters on estimates and scopes across the insurance restoration workflow. Browse the glossary for related terms.
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