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Estimating & Workflow

Adjuster

The insurance professional who investigates a loss, inspects the damage, and decides what the policy will pay. The adjuster reads the policy, reviews the contractor's written estimate, and agrees on a scope and price both sides can accept. Adjusters work for the carrier or as independent adjusters hired per claim.

Common questions

What does "Adjuster" mean in Xactimate estimating?

The insurance professional who investigates a loss, inspects the damage, and decides what the policy will pay. The adjuster reads the policy, reviews the contractor's written estimate, and agrees on a scope and price both sides can accept. Adjusters work for the carrier or as independent adjusters hired per claim.

Where does "Adjuster" show up in a claim?

The term matters on estimates and scopes across the insurance restoration workflow. Browse the glossary for related terms.

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